Dear ,
I would like to express my apologies for I was out when you came to see me yesterday afternoon. The fact is that I had an engagement to ignorant of your visit,. You must have been disappointed by my absence. As this is the first time you come to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.
Yours faithfully, (Your Name)
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.
Once again, I apologize for any inconvenience caused.
Sincerely yours,
xxx
Dear Yangling:
Congratulations on your coming birthday.
Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.
You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.
Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.
Best regards! Yours ever Susan
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan
Sep. 25, 20xx
Dear Sirs:
Thank you for your letter concerning Mr. Pennington??s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn??ington if he could be in Beijing after that date. We look forward to hearing from you.
Yours faithfully,
Assistance
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