Distinguished guests:
Welcome to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I would like to express my sincere apologies.
Your advice to us:
We know the customer-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, we will improve and strengthen the corresponding business processes in the future of management training.
We look forward to seeing you again.
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
亲爱的查理,
请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的主要业务合作伙伴将出席一个重要会议在厦门这个周末,和我的老板最后选择我陪他去谈判关于一个新事务。
我刚刚被告知这个计划,我高兴的`决定是一个机会展示和提高我的能力,所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。
Dear Dr. M.C.(note: name of the editor),
I am terribly sorry to write this letter to you for my apology.
When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it from my E-mail massage. Immediately I gave the student very serious criticizes.
Anyhow, on the following day, the “AFM”(Note: name of the journal), one of the two magazines, gave the feedback response, saying that this article is rejected for some reasons. Therefore, I took it for granted that there is no more problem of “one paper for two magazines”, and neglected apology. Now I do realize this serious matter and feel absolutely sorry about that.
As for this irrecoverable thing, I am to blame. I was so careless with my student’s action. This is a warning to me to be more careful in the future. Although the student’s distributing one article to two magazines is without my permission but only her own action, I do not want to escape from my responsibility as a teacher. In this regard, I am deeply disappointed and saddened. However, I wish this matter will teach my student a lesson.
Lastly, I would like now to apologize to you for all the troubles and problems that have happened. I promise that this kind of thing will never happen again. I hope I can have your forgiveness, and please give me chances to contact with you in the future.
Thank you for listening to what I have said.
Sincerely yours,
A.B.C.(Miss)
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.
When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up.
Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Dear,
I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.
To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!
Excuse me for my unintentional fault!
Sincerely yours,
xin
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should
you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
Front Office Manager.
dear mr. shen
we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42.
we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.
mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely
alfred zhuang
front office manager
Dear Miss Dong,
You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good friend of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.
Your student,
Lan Bo
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