I am cheerful, generous, good knowledge of the etiquette and hospitality work experience, flexible mind, agile, flexible work to deal with emergencies. I have worked in the travel agency, although not primarily engaged in front and administrative work, but also accumulated some work experience, for the administrative and front work have a certain understanding. I am a hardworking, serious and work-oriented team player. I am outgoing and willing to communicate with others, so I have made many friends with good adaptability and good communication skills. I believe I can help the supervisors to accomplish their job well.
I am willing to work with your company common development and progress.
I was honored to be a probationary employee of the Company and acted as a front desk clerk. Since its entry into office nearly three months, according to the company's rules and regulations and combined with their overall performance, is to apply for a formal employee.
I am honest, frank, mature, open-minded, self-confidence, a high degree of enthusiasm, good team spirit, excellent communication, coordination, management experience. Cheerful, generous, good knowledge of the etiquette and hospitality work experience, flexible mind, quick response, the flexibility to deal with emergencies at work.
Of course, entering the workplace, inevitably there are some mistakes and shortcomings, but things of the past, the future of the division, these experiences make me continue to mature, in dealing with a variety of issues to consider more comprehensive, to prevent similar mistakes. Here, I would like to specifically thank the leadership of the department and my colleagues for my induction guide and help, for their mistakes in my work reminders and corrections.
I think the front desk work represents the image of the company, although the ordinary position is very important, so to do a good reception reception work with a strong sense of responsibility. Urgently hope that the identity of a formal staff to work here, and companies grow together to achieve their goals and reflect their own value in life. I am here to apply for positive, I urge the leadership to continue to exercise their own, to achieve the ideal opportunity. I am willing to work with your company common development and progress.
I was honored to be a probationary employee of the Company and acted as a front desk clerk. Since its entry into office nearly three months, according to the company's rules and regulations and combined with their overall performance, is to apply for a formal employee.
I am honest, frank, mature, open-minded, self-confidence, a high degree of work passion, a good team spirit, excellent communication, coordination and management experience. Cheerful, generous, good knowledge of the etiquette and hospitality work experience, flexible mind, quick response, the flexibility to deal with emergencies at work.
Of course, entering the workplace, inevitably there are some mistakes and shortcomings, but things of the past, the future of the division, these experiences make me continue to mature, in dealing with a variety of issues to consider more comprehensive, to prevent similar mistakes. Here, I would like to specifically thank the leadership of the department and my colleagues for my induction guide and help, for their mistakes in my work reminders and corrections.
I think the front desk work represents the image of the company, although the ordinary position is very important, so to do a good reception reception work with a strong sense of responsibility. Urgently hope that the identity of a formal staff to work here, and companies grow together to achieve their goals and reflect their own value in life.
Blink of an eye, two years later. In the past two years, China Mobile chose me, and I chose China Mobile. From the company into the day, I continue to warn myself that they must be "high standards and strict requirements."Facts have proved that in this extremely substantial work, I was hard and happy, great harvest, sentiment deep. More importantly, I am proud of my ability to work in such a fast paced, efficient, vibrant and dynamic business.
I not only on the front of the business process has been improved, but also on the front desk staff have a more comprehensive and in-depth understanding. Business, in addition to the normal charges, for business and other work, the reception of users, coordination, resolve contradictions, counseling, complaints and other complaints also play an important role; salesperson job responsibilities, high level of business and coordination of work, Strong sense of responsibility, modest working attitude, the spirit of team operations, service, enthusiasm is the measure of the basic principles of excellent front desk staff. Which are reflected in China Mobile what kind of employees.
My feelings and experiences
After two years of enrichment, rich, hard work, I often continue to sum up, thinking, also received a lot of experience and experience.
1, good summary. Summary is a good habit, people's life, if every day to spend a little time to sum up, it can be life and work to improve better and better. In the work, every day may be exposed to new things, so the summary is particularly important, every day from get off work, I will insist on thinking, verbal summary, hope that their harvest more and more durable, proved to be correct , It is precisely because of the summary, I let myself have more understanding of the mobile business, deeper insights.
Prospects for next year 's work
2. Combining customer's consumption behavior, dig out the development key of value-added service. Because of the characteristics of the customer base, different age groups of people on the new business preferences, preferences are different, so according to the consumer's consumption characteristics and their development is consistent with the business is very important.
3. To continue to strengthen the physical channels, the promotion of electronic channels, and from various aspects of experiential marketing.Experiential marketing is to improve customer awareness of new business the most important emotional channels, but most of the initiative is not enough customers, then we need to take the initiative to take some initiatives to enhance the initiative, such as recreational activities, the establishment of new business promoters .
The above work is my tireless pursuit of the goal, I will use this as a new starting point in life.
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