To Whom It May Concern,
As a student of this university, I would like to take the opportunity to express my appreciation for your kind assistance as always. Meanwhile, I feel that it would be beneficial to express my views concerning the quality of the library service.
In the first place, I find that most keyboards of the library computers are in poor operation, which brings much inconvenience to the users. I would also recommend the library to improve the efficiency of purchasing new books and subscribing to academic journals. Last but not least, the study rooms need to be furnished with a better lighting system.
I hope that you take my suggestions into serious consideration.
Yours sincerely
Dear Miss Wang,
I’m a student from GuiZhou Experimental High School. I have a problem. I argued with my best friend Lisa for some very tiny things and said some bad words to her a few days ago. Then, we never talk to each other any more.Now, I feel quite lonely sometimes and don’t want to lose my best friend. I know she must be hurt by my words, and I am not sure that she still want to be my friend or not? I do want to change this situation, but I don’t know how. I would be grateful if you could give me some advice.
Yours, Jim What is Jim’s problem? If you were Miss Wang, what would you say? Dear Jim, Im glad to receive your letter asking for my advice on how to . Here are a few suggestions. First, it is important to . Then, it also helps to . Besides, it should be a good idea to . You can also . As to , I suggest . In addition,. Im sure. Im looking forward to.
Sincerely yours,
Miss Wang
Dear Manager, I’m writing in response to your invitation to guests who have recently stayed at your hotel to suggest ways in which you could further improve your service.
I was a guest at your hotel last month and I found that the level of customer service was excellent. Indeed, every member of your staff, from the manager to the room-cleaning maid, was, without exception, extremely polite and helpful. The standard of the rooms was far beyond what I had expected.
However, I found that the hotel restaurant stopped serving breakfast at 8:30am. As I was on holiday, I would have liked to take my breakfast at around 9:30, thus I was unable to do so.
I also spoke to several other guests who expressed the same disappointment. In addition, I feel that if you could supply newspapers in Chinese, the quality of stay for Chinese speakers, of whom the number has been on a steady rise in the past few years, would be considerably enhanced.
I would be happy to know if my suggestions have turned out to be useful in your constant improvement of your overall service. Looking forward to your reply.
Yours faithfully, Kenny Gao
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